TIC Maintenance
At TIC we believe that our job continues long after our
clients systems have been installed. To keep systems running smoothly
and functioning at optimum level, we provide a high quality of support
service.
At TIC we believe our minimum level of accepted service is excellence.
TIC is a single point of contact for customers offering an enhanced customer
service and on-line advice on all aspects of your communications needs.
Our specialist product managers are on hand to provide remote diagnostics
and expert advice on all communications systems installed and maintained
by us.
TIC assumes that the minimum level of acceptable service is excellence.
TIC work to BSI standards with target response times as follows:
Complete system failure:
4 operational hours
Partial failure:
16 operational hours